Contact — We Are Real People and We Do Read Emails

You want to contact us. We respect that. Here is how, depending on what brought you here:

General Inquiries

Questions about how FlexWall works, your leaderboard placement, or general curiosity about this magnificent experiment in public ego.

📧 szymon.codecroissant@gmail.com

Response time: 3–5 business days. Faster if your email is interesting.

Legal & Terms

Legal notices, intellectual property claims, terms of service questions, or anything a lawyer asked you to send us.

📧 szymon.codecroissant@gmail.com

Response time: 5 business days.

Privacy & Data (GDPR)

Data access requests, erasure requests, rectification requests, or anything related to your personal data rights under GDPR or other applicable law.

📧 szymon.codecroissant@gmail.com

Response time: within 30 days as required by law. Your rights matter and we take them seriously.

Payments & Refunds

Duplicate charges, payment failures, or questions about your transaction. Please include your Stripe session ID if you have it — it speeds things up enormously.

📧 szymon.codecroissant@gmail.com

Response time: 5 business days.

Content Reports

If you have spotted a nickname or message on the leaderboard that you believe violates our Terms (hate speech, threats, illegal content, impersonation), please report it. We review all reports.

📧 szymon.codecroissant@gmail.com

Response time: within 48 hours for urgent content reports.

Technical Issues

Bug reports, broken features, payment confirmation that never arrived, or anything technical.

📧 szymon.codecroissant@gmail.com

Response time: 3–5 business days.

What Not to Email Us About

• "Can I be #1 without paying more?" — No. That's not how math works.
• "I changed my mind about donating" — See refund policy in Terms of Service.
• "Can you delete my competitor's entry?" — No. Unless it actually violates the Terms.
• "I am an influencer and want a partnership" — szymon.codecroissant@gmail.com. No guarantees.

Legal Entity

FlexWall is operated by a real legal entity. Business registration details are available upon request for legitimate legal purposes. We are not a ghost, a shell company, or a scam — just people who built a leaderboard and thought it was funny.